If a download file appears stuck and displays a 'Please Wait' message, try logging out and wait at least 5 minutes before logging back in and attempting the download again. Make sure that the BF App is open and in the foreground for the duration of the download (ie don't switch into another app).Triggering multiple simultaneous requests to our server from your device is likely to cause the download to fail. Make sure you have a stable and strong internet connection, as if it drops out during the download, you may need to start again.Ensure you have plenty of space available on your device as the app needs approx 2x the file size in order to unpack the downloaded zip file.Ensure that you have the most recent version of the app on your device - check the app store for your device.If you are experiencing issues downloading content to the Big Finish App, please try the following: However, please note that due to a number of fraudulent claims, we can no longer process any unverified event purchases.Ī handful of titles are not currently available for download, and therefore cannot be accessed via the Big Finish App - please refer to the list here for more details: If you buy CDs directly from Big Finish at an event such as Big Finish Day, please make sure you mention when you are buying that you have a Big Finish account and we will be happy to make the digital version available to you. Note that in-app purchases are not possible at the present time. Unfortunately, the Big Finish App is not currently available to Kindle Fire users due to Amazon restrictions in the audiobook app category.Īll qualifying purchases must be made directly from the Big Finish website, and you will need an active Big Finish account to log in and access your personal library of titles. **Please note that from November 2023, the Big Finish app will only be supported for future updates on Android 8.0 and higher. The Big Finish App for Android on the Amazon App Shop** The Big Finish App for Android on the Google App Shop** The Big Finish App is offered completely free and can be found at the following links: The majority of Big Finish releases can now be accessed on-the-go via the Big Finish App, which is now available for both Apple and Android devices.
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